Victorian Heritage Services Directory

Thylacine has over 20 years of award-winning experience in the specialist field of interpretive design, visitor experience, and exhibition design for major tourism sites, galleries, museums, libraries, archives, visitor centres, cultural and heritage sites. Our team of experienced specialists work with our clients and stakeholders to develop memorable and marketable visitor experiences that connect visitors to site, culture, nature, heritage, technology, and story. We are a full-service consultancy offering master planning, design, documentation, fabrication, and installation of small, medium, and large-scale projects.  

With Canberra and Melbourne offices, Thylacine has both full interpretive and graphic design studios and a 1,000 sqm fabrication facility. We are a multi-disciplinary team of designers and makers including interpretive, media, interior, graphic, and industrial designers, architects, artists, curators, researchers and writers, joiners and mount makers. It is through this synthesis of creative and technical experience that we can develop rich, dynamic and contemporary design solutions that are both highly functional and practical, to deliver the most innovative design solutions within realistic budgetary, material, and physical limitations.   


  • Master planning, feasibility, and strategic planning 
  • Spatial and exhibition design services including concept design and visualisation, CAD and BIM documentation, fabrication, and installation services 
  • Project administration including contract and project oversight, cost planning and project delivery programs 
  • Graphic design services including graphic design for exhibitions, exhibition branding, exhibition visualisation and storyboarding, visual identity and style guide development, graphic production management, illustration, graphic design for print and screen  
  • Furniture design, specification, and detailing  
  • Object mount design, fabrication, and installation 
  • Other specialist services including multimedia, audio visual, lighting design and implementation  
  • Fabrication and installation services, including conservation standard showcases 
  • Collection services including preparation, conservation, mount fabrication, facsimile copies, and production of accompanying contextual material

Professional Affiliations / Qualifications

At Thylacine we have 17 permanent staff in admin, design, and fabrication, and we work with a similar number of professional consultants and specialists to ensure best practice and a high standard of project delivery. We hold organisational memberships with key professional associations such as: 

Design Institute of Australia (Accredited Designer)
Australian Museums and Galleries Association (Member)
Interpretation Australia (Member)


Caolán Mitchell, Creative Director
BA (Visual Arts), University of Sydney  

Dr Alexandra Gillespie, Business Development Manager
PHD (Photography and Media Arts), Australian National University
MA (Communication Design), Queensland University of Technology
BA (Media Studies), University of Queensland 

Robin White, Studio Manager
BA (Graphic Arts), Winchester School of Arts
BA (English Literature and Language), University of Manchester

Laila Christie, Design Manager (Melbourne)
BA Hons (Interior / Exhibition Design), Swinburne University 

Dr Isa Menzies, Curator & Interpretive Content Developer
PHD (Centre for Heritage & Museum Studies), Australian National University
MA (Museum Studies), University of Sydney
BA (Social Ecology), University of Western Sydney 

Shaun Kirby, Manager Art Projects (Melbourne)
MA ( Spatial Arts), Sandberg Institute, Amsterdam
MA (Fine Arts), RMIT University, Melbourne
BA (Fine Arts), University of South Australia 

Mark Bruce, Design Manager (Canberra)
BA (Architecture), University of Canberra
BA (Applied Science, environmental design), University of Canberra  

Lucy Bannyan, Senior Creative Designer
BA (interiors) 

Ceci Wilkinson, Senior designer, Project Manager
AdvDip (Visual Arts – Wood), Australian National University
AdvDip (Architectural Design), Canberra CIT
BA (Art History), University of Manchester  

Melinda Rolfe, Senior Designer (Melbourne)
BA Hons (Interior design) RMIT University
BA Hons (English and Art History), Australian National University 

Peter Slavkovic, Senior Designer
BA (Interior Architecture), University of Canberra 
BA Hons (Industrial Design), University of Canberra

Hugh Bosman, Documenter
BA (Architectural Studies), University of NSW 

Lis Cherry, Graphic Designer

Thylacine Design and Project Management

Alex Gillespie

Ngunnawal and Ngambri Country
16 Stephens Rd,
Queanbeyan, NSW, 2620

Wurundjeri Woi Wurrung Country
T.O.M.S Place, 1 Tripovich Street,
Brunswick, VIC, 3056



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